Recent News and Tips
Robelle Admin and Sales Office Closure
The Robelle Admin and Sales office will be closed Thursday, July 1, 2010 for Canada Day, and July 5 for the Independence Day holiday.
6/28/2010
Robelle Admin and Sales Office
The Robelle Admin and Sales office will be closed Monday, May 24, 2010 for the Canadian Victoria Day Holiday.
5/19/2010
E-mail Servers Down
Our e-mail servers are were down for a short period of time today, if you haven't heard from us please re-send your e-mail inquiry.
4/28/2010
Robelle Sales and Admin Office Closed
Friday, April 23, 2010 the Robelle Sales and Admin offices moved to a new location. The good news is that the phones and mailing address remain the same.
4/22/2010
Robelle Closed for Good Friday
Friday, April 2, 2010 is Good Friday and Robelle Sales and Admin and R and D Departments will be closed for the holiday. Limited Technical Support will be available for the day.
4/01/2010
Robelle Support Closed for Presidents Day
Monday, February 15, 2010 is Presidents Day in the United States and Family Day in Ontario. Therefore their will be no regular technical support on this day. Sales and Admin will be available at the normal time.
2/12/2010
Why is this Job suddenly failing?
A customer e-mailed us with a report saying that suddenly their job
started failing on a blank line after exiting a program. The blank
line had always been there but it suddenly started to be a problem.
Here is the job stream source.
!job jtest01,mgr.acct,neil
!comment blank line after exit from query
!purge file1x
!query
exit
!showjcw jcw
!showjcw cierror
!purge file1x
!eoj
Fails:
:comment blank line after exit from query
:query
HP32216N.03.18 QUERY/NM TUE, FEB 9, 2010, 12:04 PM
COPYRIGHT HEWLETT-PACKARD CO. 1976
exit
END OF PROGRAM
Missing colon before command name. (CIERR 981)
REMAINDER OF JOB FLUSHED.
CPU sec. = 2. elapsed min. = 1. TUE, FEB 9, 2010, 12:04 PM.
Doesn't fail?
:comment blank line after exit from query
:query
HP32216N.03.18 QUERY/NM TUE, FEB 9, 2010, 12:09 PM
COPYRIGHT HEWLETT-PACKARD CO. 1976
exit
:showjcw jcw
JCW = 0
:showjcw cierror
CIERROR = 383
:eoj
CPU sec. = 2. elapsed min. = 1. TUE, FEB 9, 2010, 12:09 PM.
Read the article to discover why.
2/09/2010
Why are my tasks with two-digit years not working?
See the article on this.
2/02/2010
Converting CM Ksam to NM KSAM
Barry Lake one of our Support Engineers came up with the best method yet for converting CM KSAM to NM KSAM.
Read the
HowDoI article here.
12/24/2009
Robelle E-mail Issues
We have completed the move of our E-mail servers to another hosting service. The new service has better SPAM management capabilities and we are so far pleased with the new service.
12/23/2009
Robelle Office Holiday Schedule
The Robelle Sales and Admin offices Holiday Schedule:
Fri Dec 25th closed
Mon Dec 28th closed
Tues Dec 29th closed
Wed Dec 30th closed
Thus Dec 31st open
Fri Jan 1st closed
12/09/2009
Robelle Offices Closed
The Robelle offices will be closed Thursday, November 26 and Friday, November 27th for the US Thanksgiving holidays. Emergency technical support will be available. R & D will be off on Thursday November 26th but available on Friday, November 27th.
11/25/2009
Sales and Admin Office Closed
The Robelle Sales and Admin Office will be closed for Rememberance Day on Wednesday, November 11, 2009.
11/09/2009
Robelle Closure Monday, October 12, 2009
Just a quick note to remind our customers that the Robelle Sales and Admin office will be close on October 12, 2009 for the Canadian Thanksgiving holiday. Technical Support will be open the normal hours.
10/07/2009
Robelle Admin Closed Monday August 3rd 2009
The Robelle Sales, Admin and R & D offices will be closed this Monday August 3rd, 2009 for the Canadian Civic Holiday. Technical Support will be available thru the usual channels.
7/31/2009
How do I print on HP-UX
I recently came into my office this past Thursday morning to find two support e-mails asking very similar questions. How do I get output to print on a Unix device using Suprtools list command. While I certainly knew the answers in terms of Suprtool I had forgotten many of the other commands to figure out what printers I had available and some of the parameters to the lp command.
But let's backup and discuss the functionality that MPE and the Suprtool list command could provide thru file equations as this is the main question that users ask, which is How do I get the output from the list command to either a file or a device.
To Read the rest of the HowDoI article please see:
http://www.robelle.com/howdoi/#printonhpux
7/31/2009
Difference in Months, between two dates!
Recently a customer called to ask if Suprtool could calculate the difference between two dates, in months:
The key to the problem is this:
ext mmdiff=(($truncate(matdate / 100) * 12) + matdate mod 100) - &
(($truncate(todaydt / 100) * 12) + todaydt mod 100)
The entire article can be found on the HowDo I web page:
Difference in Months, between two Dates.
7/02/2009
Canada Day Closing, eh!
Hey all you hosers, it's like, Canada Day, eh! The Robelle Admin and R & D offices will be closed because the staff will be consuming brown pops and back bacon on Wednesday July 1, 2009. Technical Support will be available on that day. Contrary to popular belief, Canada Day is NOT called Bob and Doug MacKenzie day.
All of Robelle, Support and Admin will be closed Friday July 3rd, 2009 for the July 4th holiday weekend.
6/26/2009
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